Terms & Conditions

Confirmation of booking
To make a reservation we require an initial deposit of £ 100 together with written confirmation of your booking request. The remaining balance is payable in full twenty eight days prior to the date of arrival.

We can accept the following methods of payment:
Credit card: Master Card, Visa, Switch, Delta, Amex

A 2.5% surcharge will automatically be added to any bookings made by credit card. The remaining balance will be charged to the same credit card unless we are advised otherwise. We reserve the right to cancel any reservations should payment not reach us within the required time.

Cheque / Bankers Draft: Pounds / Sterling drawn on a UK bank.

Bacs: please ask for details

Cancellation
Should it be necessary to cancel your reservation, we will refund the deposit less a £50.00 administration charge. This is providing that notification has been received by us in writing more than twenty eight days prior to the arrival date and acknowledged.

Cancellation less than twenty eight days prior to arrival
No refunds will be made for non-arrivals, after arrival or for earlier than planned departures

Arrival / Departure Times
Check-in time is usually 2 pm with check-out time around 10am. We can be flexible with 48 hours notice

Pets
Sorry but we do not allow pets

Smoking
While we do not mind smoking in the flats we ask that you refrain from smoking in communal areas such as stairs and foyers.